How Three Learning Teams Became Business-Critical
Information is the lifeblood of any business, and learning teams are uniquely positioned to provide the information people need to do their jobs right at the point of need. Unfortunately, this isn’t always the reality. In fact, most businesses report that their learning content is difficult to find, hard to consume while on-the-go, and generally goes under-utilized. In this presentation, you’ll learn how three learning teams became mission-critical to their businesses, with a focus on deploying the right tools, aligning on key processes, and resetting expectations so that learning content becomes the first place people look for information—not the last.
During this workshop attendees will:
What it means to be mission-critical for your business
Why just-in-time learning is a better solution for today’s workforce
Which learning content tools yield higher engagement and adoption levels
Dan Haynam leads the solution consulting team at Inkling. Solution consultants engage with prospective and current Inkling customers to deeply understand the customer’s business challenges and recommend ways in which Inkling’s software solutions can help solve those challenges. Haynam joined Inkling in May 2013, and managed the implementation of Inkling’s first enterprise publishing customer — Pearson. Before Inkling, Haynam worked at Medallia, a software-as-a-service company that built the customer experience management (CEM) space, and was recently valued at more than $1 billion.