John Palmer

AT&T Services, Inc.

John Palmer
Senior Vice President and Chief Learning Officer
AT&T Services, Inc.

Palmer was appointed to his current role as senior vice president & chief learning officer of AT&T in February 2016. In this role, he oversees the award-winning AT&T University along with talent acquisition.

Previously, Palmer was vice president, AT&T University Operations Training, where he partnered with leaders in fulfilling their strategic and tactical goals of increasing productivity, increasing revenue, and meeting financial and service targets by ensuring the delivery of outstanding training.

Prior to that he was vice president, investor relations, where he contributed to all critical investor relations functions in earnings preparation along with designing and delivering key financial messaging.

Palmer joined AT&T in 1999 and has held numerous leadership positions including roles in mobility, operations, sales, strategy, and care. He holds a bachelor’s degree from Baylor University and a master’s in business administration from the University of Dallas.

My Sessions

Taking on Learning’s Sacred Cows

Calusa Ballroom D-H

From 70-20-10 to the four levels of evaluation, corporate learning is full of practice that’s become commonplace, applied broadly across much of the industry. But have some of the learning industry’s conventional practices passed their expiration date? During this session, panelists make the case for what learning leaders should stop doing now to make a…

Panel Discussion